Wednesday, December 24, 2008

The right headset for business

In a regular office setting, headsets are often the ignored electronic device since everyone could just use the phone or use IM (instant messenger) to get in touch with an individual. But as technology is advancing and communication is getting easier with lesser cost, the use of VOIP (Voice Over Internet Protocol) is gaining in importance. Since communication with the client is vital, a good headset should be in place to ensure client's loyalty as well as ease of acquiring new business partners.

Quality = Pricing

Quality headsets unfortunately, doesn't come cheap. Headsets with noise cancellation ability and better microphones will cost you. But this is just a small investment if you want to ensure that communication with your client is possible without interruption. You don't want your client to ask you to repeat what you said because the headsets are not working properly. You can't just blame technology if you lose your client.

Wireless vs. Wired

Wireless is always a good thing as this will lessen clutter in your workspace. But they are not the ideal headset. Wireless devices may save you from clutter but you become susceptible to other signals which could scramble the voice quality. If everyone is using wireless headsets, the possibility of signal scrambling especially if you are on a limited space is always there.

Single vs. Dual Ear

Although there are single ear headsets, it is highly recommended to have dual ear headsets. Aside from clarity, dual ear headsets will also prevent ear damage since noise and volume will be evenly distributed to both ears.

No comments:

Post a Comment